FAQ

Frequently Asked Questions

Admissions

Alpha International Academy offers 8 full-time St Lawrence College programs in English language studies, business, technology, tourism and transportation.

The full-time programs range between 14 weeks (ESL) to 2 years. While there are some exceptions, most post-secondary programs and degrees require applicants to present at minimum a high school diploma or be 19 years of age. Our post graduate certificate programs require a diploma or degree for eligibility.

You should apply as soon as possible once you have decided Alpha is an option for you. Applications generally open 5 months before the commencement of the intake. For example, for September entry, applications will open in April. Programs can fill up months before the commencement date, so apply early for your best chances of admission into your program of choice. However, if a program has space available you can apply up to the start date.

Please refer to our Application Process guide for step-by-step instructions or e-mail us at marketing@slc-alpha.ca for more information.

Definitely. Please refer to our admissions requirements for eligibility or e-mail marketing@slc-alpha.ca for more information.

Please refer to our Admissions Requirements for information regarding specific program eligibility.

Our Admissions Team may contact you if anything is missing from your application, so ensure the contact information provided on your Application Form is correct. If you are a successful candidate, you will receive an e-mail from our Admissions team stating that you have been accepted.

If you have applied in person at Alpha, you may call us to confirm your application status.
If you have applied outside of Canada, please contact your agency to check your status.
If you have applied within Canada through an agency, please contact them to check your application status.

The minimum processing time is 20 business days, however depending on the demand of applications, it could take longer.

No. If you decide to cancel your own application, regardless of the reason why, none of the money is refundable.

In order for you to receive your Letter of Acceptance you must pay your tuition fees for the semester. Please refer to our Payment FAQs on this page for information regarding paying your tuition fees.

Once you have received your LOA, you can use this to apply for your study permit (if applicable).

You will receive e-mails regarding enrolment, your timetable, and our Orientation Day.

If your application was refused from St Lawrence College, the tuition fee deposit is refundable. You may contact us to claim your refund.

No. Our seats are limited and we are not able to reserve any places.

Student Life

No. The college works hard to build a convenient schedule for all of its students. Individual timetables cannot be changed.

You can apply by yourself using the Government of Canada Website (www.cic.gc.ca) or with our assistance. If you decide to apply with Alpha, you will be required to submit all required documents to our front desk staff at the time of application (current study permit, passport, bank statement, passport photo, enrolment letter)

After you successfully finish your St Lawrence College program at Alpha and receive your graduation letter and diploma you may be eligible to apply for the work permit. The length of your permit eligibility depends on the length of your program. Please see the Government of Canada Website (www.cic.gc.ca) for more information

Every student enrolled full-time at Alpha has health insurance. You will receive your health insurance card via e-mail after your registration. For more information regarding policy details and how to submit a claim, please read our Health Insurance page.

For more information, please read our Health Insurance page

Your timetable will be delivered to you via e-mail approximately one month before the semester begins as long as your registration is complete and your fees are paid.

It is mandatory to attend all of your classes during the semester, including the first week. The first week of class is important because you will meet your instructors and learn essential information about your assessments and exams. If you cannot attend the first week of classes for any reason, please send an e-mail to your instructor. You will find their contact information in the schedule you will receive through e-mail.

Your picture for your student ID card will be taken during our Orientation Day before the start of the semester. Your card will be available from the front desk within one week.

Paying my tuition fees

All fees can be paid by

  • Debit card
  • Credit card (VISA, Master Card, and American Express),
  • Bank draft
  • E-transfer
  • Bank wire transfer.

Personal Cheques are no longer accepted.

Make payment payable to: St. Lawrence Alpha Campus

There is a service charge applied to credit card depending on the amount of payment.

Students will not be registered for the semester until their tuition fees are paid in full. 

Payments received after the payment due date are subject to a late fee and will only be processed if there is space available.

It is important to pay your fees before the deadline to ensure your registration in the following semester.

Of course! Students can call 416-640-0161 or email to Finance@slc-alpha.ca for any questions in terms of tuition payment.

exams and assignments

You must check your exam timetable on E-learning ahead of time. It is your responsibility to know the time and room location of all your exams.

During the exam you are not allowed to do any of the following:

  • Talk
  • Whisper
  • Turn your exam paper towards others
  • Look at another student’s test
  • Exchange gestures or items with another student
  • Use a Bluetooth device

All of these are considered cheating and could results in a mark of zero (0) on the exam if you perform any of these actions.

If you have any requests or questions during the exam, you must raise your hand and wait for your instructor or invigilator assists you.

You need to bring your student ID card and essential writing utensils to your exam (including sharpeners and erasers). You are not allowed to borrow any items from other students during the exam. 

Confirm with your instructor before the exam if you are allowed additional resources such as calculators, notes and workbooks.

If you are allowed to bring a calculator for that particular exam and you forget to bring it, you will have to calculate by hand on the exam paper.

You are not allowed to exchange calculators during your exams. This is considered cheating and doing so could result in a grade of zero (0) on the exam.

Assignment expectations can vary according to the instructor and unit.

Across the entire college there is a zero tolerance for any type of plagiarism or academic dishonesty. Students must not copy and paste photos or text into assignments without using proper citations and referencing. If you need assistance with referencing, please ask your instructor before submitting any assignments. Plagiarizing can result in a grad of zero (0).

It is important to leave enough time to finish your assignments and submit on time. It is your responsibility to submit your assessments on or before the submission deadline. Excuses such as not being able to print or submit online in time or fixing referencing are not accepted.

You may send an e-mail to studentservices@slc-alpha.ca with the subject “My exam schedule” from your registered e-mail address. Your individual exam schedule will be automatically sent back to you.